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Thursday, August 16, 2012

Training Opportunity: SBA. Los Angeles District




SBA Los Angeles District Office

Register here unless otherwise indicated.

August 2012

Veteran Webinar – Summer Speaker Series

8/22 10:00AM
Presented by Debbie Cabriera-Johnson and Alice Estrada, Procurement Technical Assistance Center, (PTAC)
The Summer Speaker Series will feature a variety of topics presented by private sector consultants, government small business advisors, higher education program directors and non-profit executives who will speak on their subject matter expertise – all of them catering to aspiring and existing veteran business owners.
Webinars are online and via telephone and allow two-way communication between presenter and attendee. You will be asked to input your name and email address then AT&T Teleconference program will request a phone number to call you. For further information, please call Patrick Rodriguez PIO/Veteran Outreach Coordinator 818-552-3222

Boot Camp for Small Business Owners

8/21 6:00PM-8:00PM
Presented by: Victor Green, author of "How to Succeed in Business - by really trying"
Boot Camp for small business owners is an ongoing business learning curve for all progressive business people. A unique opportunity to meet regularly to discuss issues such as: how to grow and expand your business. The moderator for this 2 hour Boot Camp is Victor Green, an International Entrepreneur. He has a vast amount of business experience and is regarded as a serial entrepreneur. He will share with you his experiences and guide you to better and greater things in your business.
Some topics for discussion are:
Improving profitability
Identifying your customers
Expanding your business
Prompting your business
What promotional ideas work
How to be motivated all the time
Please register separately for each class. Register for one class or for all.
Workshop series are scheduled for June 12, July 10, July 24, August 7, and August 21 2012

Veteran Webinar – Summer Speaker Series

8/29 10:00AM
Presented by William Osgood, ELITE SDVOB
The Summer Speaker Series will feature a variety of topics presented by private sector consultants, government small business advisors, higher education program directors and non-profit executives who will speak on their subject matter expertise – all of them catering to aspiring and existing veteran business owners.

Webinars are online and via telephone and allow two-way communication between presenter and attendee. You will be asked to input your name and email address then AT&T Teleconference program will request a phone number to call you. For further information, please call Patrick Rodriguez PIO/Veteran Outreach Coordinator 818-552-3222

Proposal Preparation – 7(j)

8/28 8:30AM-5:00PM
Presented by Stover & Associates, Inc.
The U.S. Small Business Administration Office of 8(a) Business Development 7(j) Management & Technical Assistance Program is offering this no cost training for 7(j) eligible businesses. Topics will include: Strategizing for a winning price; how RFP elements influence strategy; developing the tech proposal; past performance; how the winner is selected and the proposal review process.
Workshop information: Phyllis Embree/Chris Strudthoff, 770-423-9888
SBA contact: Beatriz Devis Beatriz.devis@sba.gov or 818-552-3223

Government Contract Negotiations – 7(j)

8/30 8:30AM-5:00PM
Presented by Stover & Associates, Inc.
The U.S. Small Business Administration Office of 8(a) Business Development 7(j) Management & Technical Assistance Program is offering this no cost training for 7(j) eligible businesses. Topics will include: How and when to negotiate during government contracting; cost considerations when negotiating price; tips and techniques for successful negotiations and negotiations with government vs. commercial negotiations.
Workshop information: Phyllis Embree/Chris Strudthoff, 770-423-9888
SBA contact: Beatriz Devis Beatriz.devis@sba.gov or 818-552-3223

September 2012

State Payroll Tax Seminar
9/12      9:00AM – 1:00PM
Presented by the California EDD Tax office
Who would benefit:
•      Those seeking hands-on experience in calculating taxes and completing payroll tax forms.
•      Anyone who has attended a previous Federal/State or State Basic Payroll Tax Seminar.
•     Those familiar with State payroll tax reporting who would like additional practice.

Creating a Service Driven Culture to Expand Your Bottom Line
9/19    1:00PM – 3:00PM
Presented by Diana Price
It’s a brand new world in customer service, and given this trend, everyone serving customers must understand that the ones who will be successful are those who will serve the savvy customers, your livelihood, with Spicy Service Interactions and solutions to their problems. This is a fun interactive presentation that teaches business professionals and front line teams what actions to take to create a sustainable service culture, boost business, and manage the customers’ rising expectations.  The result is a higher quality of service at all business levels. 

Learning Objectives Include:
How to Use Customer Service as a Profit Strategy
Significantly improve your company’s perception and create service value
Understand what your customer expects from you
The secrets to transforming objections/complaints into opportunities
Helpful, practical service recovery techniques

Diana Price has been teaching service leadership for more than 20 years with a focus on how people treat each other. Her passion is teaching professionals on how to make their servicing culture serve them successfully and making it a profitable business strategy. "Service in the Spotlight", Diana's talk radio show on KLASFM 89.7 is heard Sundays afternoons at 4pm. It is also available on the internet at www.KLASFM.com or by mobile phone by dialing 323.461.6676. She is enthusiastic, engaging and caring, making a remarkable difference with every client she encounters.

Financial Strategies for Business Success
9/20    9:00 AM – 12:00 PM
Presented by Kelly Rolfe Financial Services
Finances are the number one reason the majority of businesses fail and yet most small business owners still neglect them. By simply implementing a financial strategy that guides the business through a plan of action to reach the target income level, the business outcome will dramatically improve. Come learn 5 key financial strategies to reach your income goals in 2012.

Export Plan Development
9/26    8:00 AM – 12:00 PM
Understand the essentials of an international business plan, the additional costs associated with exporting, product pricing and marketing for international markets, and the importance of receptive markets.
Instructor: Lynn Stewart, MBA
To register please contact: Center for International Trade Development- Long Beach by phone: (562) 938 - 5018 or by email: lbito@lbcc.eduwww.citd.org

Creating a Service Driven Culture to Expand Your Bottom Line
9/26   1:00PM – 3:00PM
Presented by Diana Price
It’s a brand new world in customer service, and given this trend, everyone serving customers must understand that the ones who will be successful are those who will serve the savvy customers, your livelihood, with Spicy Service Interactions and solutions to their problems. This is a fun interactive presentation that teaches business professionals and front line teams what actions to take to create a sustainable service culture, boost business, and manage the customers’ rising expectations.  The result is a higher quality of service at all business levels. 

Learning Objectives Include:
How to Use Customer Service as a Profit Strategy
Significantly improve your company’s perception and create service value
Understand what your customer expects from you
The secrets to transforming objections/complaints into opportunities
Helpful, practical service recovery techniques

Diana Price has been teaching service leadership for more than 20 years with a focus on how people treat each other. Her passion is teaching professionals on how to make their servicing culture serve them successfully and making it a profitable business strategy. "Service in the Spotlight", Diana's talk radio show on KLASFM 89.7 is heard Sundays afternoons at 4pm. It is also available on the internet at www.KLASFM.com or by mobile phone by dialing 323.461.6676. She is enthusiastic, engaging and caring, making a remarkable difference with every client she encounters.
___________________________________________________________________________
Green.SBA.gov helps small businesses find green contracts, grants, and partnerships throughout the federal government.  It promotes sustainable, environmentally friendly procurement practices and lets small businesses share information related to green contracting.
Free Small Business Counseling by Appointment…..Call or Click 

LA SCORE @ 818 552-3206 or www.scorela.org

LA Small Business Development Center @ 562-938-5020 or www.smallbizla.org
The SBA training program is made possible by the generous support of our volunteer teachers and presenters.  We appreciate their time and expertise; however, these presentations do not represent an endorsement of their views, opinions, products, or services by SBA.  All SBA programs are extended to the public on a nondiscriminatory basis. Reasonable arrangements for persons with disabilities will be made, if requested at least 2 weeks in advance.
Date: 8/16/2012  Christina Stace 818-552-3288

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